Filed Under (Making Changes, Tips) by Julie on 06-07-2008

Are YOU listening?TJ’s post the other day and this article from Gail Blanke, the awesome Life Coach from Real Simple Magazine, really got me thinking about listening and how important it is for us and those around us.  This is a skill that I was born with and growing up I was always good at.  And just to clarify, I am not talking about the kind of listening where your mom says “go clean your room” and you “listen” to her and go do it.  Nope, I was never good at that kind listening.  :) 

I’m talking about the kind of listening that helps develop friendships, deepen relationships, and build trust.  The kind of listening that we do when we are genuinely concerned or care about what someone is saying. 

Growing up I always made friends with the outgoing types, because I was not.  As you probably know, outgoing types like to talk!  And what better friend for them than someone who likes to listen?!  But somewhere along the way, my listening skills literally diminished.  Let’s just say that the older I get, the more my attention span has grown shorter right along with my patience.  I swear I thought it was supposed to happen in the opposite way!  That being said, I would like to improve my listening skills.

Being an attentive listener can not only improve the quality of your conversations, but it can also help another person to feel listened to.  And who doesn’t want to feel like they are being heard and understood?  I think that people who are truly skilled listeners, especially those who work in customer service, know that most of the time the person who is upset just wants to be heard

What a gift we can give someone today.  Just listening.

I’ve compiled a short list of articles that pertain to listening and how to improve our skill.

Again, the fabulous article from Gail Blanke.

This article from zenhabits discusses how slowing down is critical to being a good listener.

Lastly, this article from mindtools.com is great! Not only does it explain the benefits of being a good listener (and there are so many!), but it also gives very easy tips for becoming an active listener.

Here’s a tidbit from the article:

It takes a lot of concentration and determination to be an active listener. Old habits are hard to break, and if your listening habits are as bad as many people’s are, then there’s a lot of habit-breaking to do!

Be deliberate with your listening and remind yourself constantly that your goal is to truly hear what the other person is saying. Set aside all other thoughts and behaviors and concentrate on the message. Ask question, reflect, and paraphrase to ensure you understand the message. If you don’t, then you’ll find that what someone says to you and what you hear can be amazingly different!

How are your listening skills? Is there room for improvement? And how do you feel when someone really takes the time to listen to you and how you feel?


Comments:
TJ Hirst on June 7th, 2008 at 9:08 am #

I love your insights on listening, a natural follow up to speaking, but the one skill that should come first, right? And something I want to practice every day.


Sally Huss on June 7th, 2008 at 2:59 pm #

Julie,

I love your thoughts on listening. Listening with the ears is one thing. Listening with the heart is another. The more warmth we have in receiving from another, it seems to me, the freer we allow the other to be. It breaks down the illusion of our separateness. Well done!

As I “listen” to you, I invite you to “listen” to me. I have a very joyous frog for you to hear.

Smiles,
Sally Huss
“Life is wonderful! Don’t forget it.”

Email: sally@sallyhuss.com
Blog: http://www.blogher.com/blog/sallyhuss/
Website: http://www.sallyhuss.com/


Jojo on June 7th, 2008 at 6:26 pm #

I’m actually very good at listening, so good that I have a specific “category” of friends that ONLY call me so they can tell me about ALL OF THEIR PROBLEMS!!!

I love to help out a friend in need or pass out some advice if they ask, but once in a while, maybe I’d like to say something you know? They never ask how I’m doing or how my baby is, they just talk about themselves and then that’s it.

So you see, dear Julie, there’s a downside to being a good listener as well :(


Jennifer on August 12th, 2008 at 11:54 pm #

JoJo my boyfriend is like that. In fact, we had an argument because he can talk on and on and then not have any time to listen fully to what I might need to say.


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